Customer Relationship Management system (CRM) provided by Ekton is a general purpose system that organizes the customers database and uses it in order to interact in an efficient manner with them. Because this data is used by all of the organization’s units, it is essential that the CRM system is adopted, properly integrated to all departments and customized to meet the organization’s specific activities and needs.
CRM can cover such areas as:
Leads and opportunities management
Reports and data analysis
Customer service and support
Access control management
Activity planning and management
Ekton CRM is available via an easy to use and intuitive web interface. It is built using top, open source web technologies such as PHP, PostgreSQL, JQuery to ensure that our clients will have high performance and reliability with no additional costs.